Shipping Policy for India

At HerbsPro.in, we are committed to making your wellness shopping experience fast, affordable, and stress-free.

🇮🇳 Products Shipped from India (Same-Day Dispatch)

We maintain a wide selection of products in our India warehouse to ensure quick delivery and seamless service.

  • Same-day dispatch for orders placed before 1:00 PM IST (Monday–Friday).

  • Delivery time: 2–7 business days within India, based on your location.

  • GST is calculated and added at checkout as per applicable rates.

  • No customs duties apply for India-fulfilled products.

🌍 Products Shipped from USA (Duties Included in Price)

For products shipped from our USA warehouse, we offer reliable and transparent cross-border delivery:

  • Dispatched within 3–4 business days from our California facility.

  • Delivered to India within 10–20 business days.

  • All import duties and cross-border fees are included in the listed product price.

  • GST is calculated at checkout.

  • Doorstep delivery—no additional customs payments are required upon delivery.

💰 Cash on Delivery (COD)

We offer Cash on Delivery on eligible orders based on ZIP code serviceability in India.

  • Available for all India warehouse products.

  • No COD handling charges.

  • COD option is shown automatically at checkout if your PIN code is eligible.

📦 Shipping Charges

✅ Shipping is free on all orders—no hidden charges.

Regardless of whether your order ships from India or the USA, you won’t pay any extra shipping fees at checkout.
Products requiring extra packaging (glass, liquids, or oversized items) are still shipped free of cost.

🧾 GST & Duties

  • GST is added during checkout as per Indian tax regulations.

  • Products shipped from the USA already include all international duties—you will not be charged extra at delivery.

📧 Order Confirmation & Tracking

Once you place an order:

  • You’ll receive a confirmation email within 24 hours.

  • After dispatch, we’ll send you another email with your tracking number and courier details.

  • You can track your shipment via the link provided or by logging in to your HerbsPro.in account.

📍 Important Shipping Terms

  • Please ensure your shipping address is accurate and complete.

  • Orders returned due to incorrect addresses may incur re-shipping costs.

  • HerbsPro.in is not responsible for delays or losses caused by incorrect customer information.

🔁 Backorders & Stock Availability

  • We keep our catalog updated daily.

  • If an item is unexpectedly out of stock, we’ll notify you within 6 business days.

  • Available products will ship immediately.

  • Backordered items will be delivered at no extra shipping charge as soon as available.

📍 Contact Information

🇮🇳 India Office – HerbsPro India Private Limited

Main Office:
25/B, B.No:13, Dev Darshan Enclave
Chandulal Bowli, Diamond Point
Secunderabad Cantonment – 500009
Telangana, India

Warehouse Address:
H.No.11-5-245/3/1, H.P Road
Moosapet, Telangana – 500018
GST Number: 36AADCH7639G1ZE

📞 +91-83330 27018
📧 support@herbspro.in
🕘 Mon–Fri: 9:00 AM – 6:00 PM IST

🇺🇸 USA Office – Universal Herbs Inc.

Address:
31909 Hayman Street
Hayward, CA 94544, USA

📞 +1-510-324-2900
📠 +1-510-324-5300